Terms of Use

Effective on April 9, 2021


By submitting your images and text (“Contribution”) to Carbon Copy you confirm that you have gained explicit permission to submit these images from any individuals photographed, or in the instance that children (under 18) are included, you have the permission of their parent/guardian.

You allow Carbon Copy an unrestricted, perpetual, royalty-free, non-exclusive licence to publish, reproduce, display, distribute and create derivative works from your Contribution. Such use may include but is not limited to: a photo exhibit or slideshow featuring selected submitted images; use for illustration purposes on the Carbon Copy website as well as any future Carbon Copy publications; sharing on social media platforms, the Carbon Copy newsletter and with trusted third parties, for instance with Carbon Copy Friends or partners. Carbon Copy is not required to seek any additional approval in connection with such use and does not guarantee to use your Contribution.

Any copyright related to new creative developed by Carbon Copy that includes your Contribution belongs to Carbon Copy and your right to use or share this new creative must comply with Carbon Copy’s Terms of Use for using this site.

You confirm that the Contribution is your own original work and has the full consent of those involved, is not defamatory or unlawful and does not infringe anyone else's rights (including privacy rights) and that it complies with Carbon Copy’s Code of Conduct. You confirm that your Contribution does not unfairly promote or further any business activities and has not been contributed for commercial gain.

Carbon Copy may need to contact you for administrative or verification purposes in relation to your Contribution. For full details of when and how we may contact you please see Carbon Copy’s Privacy Policy.

Please do not endanger yourself or others, take any unnecessary risks or break any laws when creating the Contribution. Please ensure that current COVID-19 social distancing and local restrictions are adhered to whenever necessary and relevant. In the event that COVID-19 restrictions prevent photography taking place, Carbon Copy reserves the right to make changes to submission deadlines and requirements.

Carbon Copy will ask you to provide some personal information as part of the submission process. Disclosure of this information shall be subject to terms set out in Carbon Copy’s Privacy Policy. Carbon Copy will keep your personal information secure and will only use it for the purposes specified in this policy. All personal information held by Carbon Copy will be held in accordance with the terms of applicable data protection laws.

If you do not wish to grant Carbon Copy permission to use your Contribution in accordance with these terms, please do not share or submit the Contribution to Carbon Copy.

If you have any questions about contributing content to Carbon Copy, please see our guidance video and Frequently Asked Questions sections on the Picture This: page – or contact us at [email protected]


1. Who we are and how to contact us

Carbon Copy (www.carboncopy.eco) has been set up to convene people who are engaged in local environment and climate action in their local communities, in civic groups and in councils across the U.K., to enable them to accelerate change. Our services are designed to help you and others to copy, share and adapt the best low-carbon initiatives, and build momentum behind hundreds of Local Climate Action Plans.

The site is operated by Carbon Copy Network ("We"). We are registered in England and Wales under company number 12315756 and have our registered office at 38 Eton Wick Road, Eton Wick, Windsor, Berkshire SL4 6JL. 

We are registered as a charity with the Charity Commission for England and Wales under number 1187420.

To contact us, please email [email protected]

2. By using our site, you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

3. Registering for an account

When you register for an account on our site, you become a Member. If you have chosen not to register, you may access certain features as a Visitor.

You agree to use a strong password for your account, and to keep it confidential and not transfer any part of your account to another Member or Visitor.

You may only have one Carbon Copy account, which must be in your real name. We may close any account that we reasonably believe has been opened in bad faith or where we believe you have registered more than one account.

We recognise that some users will wish to register because they are involved in a community organisation or group.  You may indicate one organisation that you belong to when you register; in the interests of transparency, you must identify it by its formal name.

For the purposes of registration, we do not require evidence of you organisation’s constitution or status, but please be aware that any awards that we give will be made only to organisations that are formally constituted, and we will require evidence of an organisation’s status before making any award.

Creating an account with false or misleading information is a violation of our terms, including accounts registered on behalf of other persons or belonging to more than one organisation at a time on our site.

4. Using your account

You are responsible for anything that happens through your account unless you close it or report misuse. Your account belongs to you. However, if you open an account in your capacity as an employee, trustee or volunteer of an organisation, that organisation may (under its own policies) have a right to control access to and get reports on your use of our site.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]

You agree to keep your contact information up to date so that we may keep in touch.

5. Closing your account

You may close your account on our site at any time. When you do so, you lose the right to access or use the site as a Member, but we may still:

  • use and disclose your feedback; and
  • retain content that you have posted on the site and allow other Members and/or Visitors’ to have access to that content, provided that you may at any time remove your content from the site.

6. Sharing of content

Our site allows Members to message and share information in many ways, such as discussion posts, images, file attachments and links to articles. Information and content that Members share or post may be seen by other Members, Visitors or others. Where we have made settings available, we will honour the choices you make about who can see content or information. Information and content that you have posted on our site may be removed directly by you at any time.

We are not under any obligation to publish your information or content on our site, and we may remove it with or without notice.

7. There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy. See further under “How we may use your personal information”.
  • Our Cookie Policy, which sets out information about the cookies on our site.

8. We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

9. We may make changes to our site

We may update and change our site from time to time to reflect changes to our users' needs and our priorities.  We will try to give you reasonable notice of any major changes.  If you object to any changes, you may close your account. Your continued use of our site after we publish or send a notice about our changes to the terms of use means that you are consenting to the updated terms as of their effective date.

10. We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

11. We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms and conditions.

12. How we may use your personal information

We will only use your personal information as set out in our Privacy Policy. You agree that we will provide notices and messages to you through the website or any associated apps, or using the contact information you provided us (e.g. email). You agree to keep your contact information up to date. Please review your settings to control and limit messages you receive from us.

13. Uploading content on our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Code of Conduct below.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a gratuitous worldwide, transferrable and sub-licensable right to use, store, copy and modify that content and to distribute it on our media channels and make it available to third parties as we see fit.  This licence is not exclusive, so you may choose to make your content available to others, including under the terms of a Creative Commons licence

Please note that, while we may edit and make format changes to your content (such as transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.  

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Code of Conduct below.

You are solely responsible for securing and backing up your content and agree that we are not under any duty to store your content indefinitely, and that we may delete content from our site after such period as we may see fit.

14. Feedback

We welcome feedback about our site.  If you submit suggestions or other feedback to us, you agree that we may use and share it for any purpose without compensation to you.

15. Status of content on this site

The content on our site is provided for general information only. Material provided by Members, including those on our Advisory Panel, represents their views only, and is not intended to amount to advice from us on which you should rely. You should make your own decision about what advice you should take before acting (or refraining from acting) in accordance with any content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

16. We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

17. User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

While using this site, you may encounter content or information that is inaccurate, incomplete, delayed, misleading, illegal or offensive (“Harmful Content”). We do not undertake to review content provided by our Members or others and you agree that we are not responsible for others’ (including other Members’) content or information. We cannot always prevent misuse of our site, and you agree that we are not responsible for any such misuse. You also acknowledge and accept the risk that you or your organisation may be mistakenly associated with Harmful Content.

18. “Off-site” events

Our site may enable you to register for and/or attend events organised by Members and connect with other Members. You acknowledge that we do not review and/or approve any such events and you agree that we are not responsible for the conduct of any of the Members or other people attending such events.

19. How to complain about content uploaded by other users

We respect the intellectual property and privacy rights of others. We require that information posted by Members be accurate and not infringe the intellectual property rights or other rights of third parties. If you have a complaint regarding content posted by our Members, please use the reporting feature within the site or contact us directly at [email protected].

20. Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Please note that we only provide our site for domestic and private use. It is not intended for commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
  • We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

21. Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected]

22. Code of Conduct

You agree that you will:

  • comply with all applicable laws (including, without limitation, privacy laws, intellectual property laws and anti-spam laws);
  • share accurate information with us and with others;
  • be honest in your claims regarding your learning, insights and projects undertaken; and
  • use our site in a respectful and professional manner.

You agree that you will not:

  • create a false identity on Carbon Copy, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), or use or attempt to use another’s account;
  • develop, support or use software, devices, scripts, robots or any other means or processes to override any security features or to scrape the site or otherwise copy data from the site;
  • disclose information that you do not have the consent to disclose (such as confidential information of others);
  • post anything that contains software viruses, worms, or any other harmful code;
  • sell or otherwise monetise any content on the site or related data or access to the same;
  • advertise or sell professional services on the site;
  • interfere with the operation of, or place an unreasonable load on, the site (e.g. spam, denial of service attack, viruses, gaming algorithms).

23. Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

You and we will attempt to resolve any dispute concerning these terms of use through negotiations before resorting to legal proceedings. If the matter is not resolved by negotiation within 30 days of notification of a dispute, you and we will then attempt to resolve the dispute in good faith through a suitable Alternative Dispute Resolution (ADR) procedure.